Accessibility

Insomniac welcomes all, and we strive to make our environment accessible to our guests with disabilities. During the festival, the venue will feature accessible parking, restrooms, and other amenities, as well as designated areas for wheelchair users and their companions.

Parking

There will be a limited number of accessible parking spots for guests with disabilities onsite, which are available on a first come, first serve basis. You will need to purchase a Premiere OR GA Parking Pass on the event website to access the lots here. You are required to bring a valid, state-issued handicap placard, permit, or license plate to park in these spaces. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.

Entrance

An accessible lane will be located at each festival entry point. Once inside the venue, look for the Access Center (noted on the festival map), which is staffed by personnel who can answer any accessibility questions, as well as provide your wristband for all accessible viewing platforms.

Access Center

Located inside the venue along Rainbow Road, the Access Center is staffed by personnel who can answer any accessibility questions, as well as provide your wristband for all accessible viewing platforms. This is also a designated location for wheelchair battery recharging. While we do not rent out wheelchairs, walkers, or scooters onsite, you are certainly welcome to bring your own.

Wristband Policies

• ADA Wristbands are good for the whole weekend.
• ADA Wristbands are available only at the Access Center. EDC’s Box Offices do not have ADA wristbands.
• DO NOT remove your wristband for the duration of the festival weekend.
• Lost or stolen wristbands will not be replaced.
• One companion wristband will be issued for each disabled patron; exceptions will be made for families with young children.
• If you wish to switch your companion, please bring the old companion wristband to the Access Center to be reissued.

Venue Terrain

Service Animals

Service animals are permitted throughout the festival grounds; however, this does not include emotional support animals, therapy animals, or companion animals. Only legitimate service animals will be allowed within the festival footprint. Pets are not allowed and will be turned away.

If you are bringing a service animal, make sure to check in at the closest ADA Access Center for registration. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.

• All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
• Service animals must be housebroken and should use the service animal relief area.
• Anyone bringing an animal will be responsible and liable for any damage or injury caused by the animal.
• All animals should have legally required vaccinations that may be checked.

Viewing Platforms

To gain access to viewing platforms, please check in and pick up your wristband at the Access Center.

Accessible Viewing Area Policies:

• Companions may be asked to stand if capacity is reached.
• These are non-smoking areas.
• Patrons are not allowed to save spots.If a guest is not present for more than an hour, their area will be given to another disabled guest.

Amenities

All public restroom areas, ATMs, and concession stands are accessible to our patrons with disabilities. Please see your festival map for locations, or contact the nearest staff member for assistance.

Effective Communication Requests

We accept requests for any of the following services:

• ASL Interpretation
• Other forms of Effective Communication

Requests for these services must be submitted to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event is Wednesday, October 9, 2024. To submit a request, please fill out the Effective Communication Request Form.

Medical

First aid locations are offered throughout the venue. Please refer to your festival map, or contact the nearest staff member. Festival event staff have been trained in proper emergency preparedness.