Shuttles

Shuttle FAQ

What Shuttle stop locations can I choose from? Can I ride from any Shuttle stop with my pass?

Each Shuttle pass is only valid for a specific line. You can use your pass at any stop on the line you purchased. The Shuttle stop locations are:

Orange Line
Clarion Inn & Suites Across From Universal Orlando Resort
Hyatt Place Across from Universal Orlando Resort

Green Line
Four Points by Sheraton Orlando International Drive
Best Western Orlando Gateway Hotel

Yellow Line
Comfort Inn & Suites Near Universal Orlando Resort
Hampton Inn & Suites Orlando International Drive N

Blue Line
La Quinta Inn & Suites by Wyndham Orlando, Drive/Convention Center

Silver Line
Courtyard by Marriott Orlando Lake Buena Vista at Vista Centre
Candlewood Suites Orlando - Lake Buena Vista

How often will the Shuttles run?

Shuttles will depart continuously from 12:00pm–8:00pm. Return service from EDC back to your stop will begin at 9:00pm and conclude 60 minutes after the music ends.

Can I purchase an official shuttle pass from anywhere other than this website?

The only place to purchase an official EDC Orlando Shuttle pass is through the official EDC Orlando website with our official ticketing partner Front Gate Tickets. Note: This is the official Shuttle Program of EDC Orlando, and we do not oversee any independently offered shuttle programs. Only the official EDC Shuttles will have access to the venue and optimized routes to get you there even faster. Third-party services are not endorsed and will not have access to the event grounds.

Are the shuttles wheelchair-accessible?

Yes, we do have wheelchair-accessible shuttles. So that we can best accommodate you, please reach out to the EDC Orlando 2021 Shuttle Support Team at least two weeks prior to the festival via our contact form or 888-334-4496 with your order number, shuttle stop, phone number, and departure time.

How long will it take to get to the festival?

We cannot accurately predict the exact traffic on the day of the festival, but our experienced dispatch team will have thoroughly vetted routes and do everything in their power to circumnavigate festival traffic to get you to the party as quickly as possible!

Is it possible to change the time or location of my shuttle pass?

While we can’t make any promises, you can reach out to the EDC Orlando Shuttle Support Team through our contact form or 888-334-4496, and they can look into your options. Please have ready your order number, shuttle stop, and desired shuttle stop.

How far is the shuttle drop-off from the festival entrance?

The shuttle drop-off is located in close proximity to the festival grounds.

How will I know what shuttle to take at the end of the night?

All shuttles will be clearly labeled, and EDC Orlando Shuttle Support Team members will be available to direct you to the correct loading area.

If I lose my shuttle pass, can I get it reissued?

Once you receive your shuttle pass in the mail, please keep it safe. If you lose your shuttle pass, please visit one of our box offices at your specific shuttle departure location. We will be able to void your original pass and issue a new one for a $20 replacement fee, as long as you present proper photo identification and the credit card used to purchase.

Please note: We can replace shuttle passes only once. If you lose your shuttle pass twice, we will not be able to reissue it a second time.

Can I buy a shuttle pass at one of the shuttle stops or on-site at the festival?

Our shuttle passes will most likely be sold out by the time of the event. We encourage you to purchase your passes early.

Are there items I am not allowed to bring onto the shuttles?

Any items that are prohibited inside the festival are prohibited on the shuttles, including outside food and drink. Be sure to thoroughly review the list of acceptable and prohibited items.

I don’t need my shuttle pass anymore. Can my friend use it?

It is perfectly fine to give your shuttle pass to a friend. However, if they lose it, they will need a photocopy of your ID and credit card used to purchase in order to have the pass reissued for the $20 replacement fee. We recommend you give this information to them in advance.

Can I use my EDC Orlando Shuttle purchase for a contest/giveaway or to promote my website/product/event?

No. EDC Orlando trademarks, intellectual property, tickets, and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes, or any commercial purpose, without express written consent from EDC and its partners.

What if I change my mind and don’t want my shuttle pass?

All shuttle passes are non-refundable.

My question wasn’t answered!

Our EDC Orlando Shuttle Support Team is available from 7am–3pm PT, seven days a week. You can reach us through our contact form or 888-334-4496.

Related

• Hotels
• Parking & Drop-Offs
• Location
• Flights