Although the venue is composed of almost entirely flat ground, EDC Orlando takes place on grassy terrain, which can be bumpy and dusty. There are also areas of asphalt parking lot, which are smooth and easily traversed.
Insomniac welcomes all, and we strive to make our environment accessible to our guests with disabilities. During the festival, the venue will feature accessible parking, restrooms, and other amenities, as well as designated areas for wheelchair users and their companions.
Accessible parking will be provided near the festival entrance for those displaying valid ADA license plates or hang tags. These parking areas will be closely monitored to ensure that ADA parking is made available only to those who need it.
Note: It is against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s credentials to gain access to ADA parking spots.
An accessible entrance is located near the ADA parking. Once inside, look for the Access Center (noted on the festival map), which is staffed by personnel who can answer any accessibility questions, as well as provide your wristband for all accessible viewing platforms.
Located inside the venue near the accessible entrance, the Access Center is staffed by personnel who can answer any accessibility questions, as well as provide your wristband for all accessible viewing platforms. This is also a designated location for wheelchair battery recharging.
- ADA Wristbands are good for the whole weekend.
- ADA Wristbands are available only at the Access Center. EDC’s Box Offices do not have ADA wristbands.
- DO NOT remove your wristband for the duration of the festival weekend.
- Lost or stolen wristbands will not be replaced.
- One companion wristband will be issued for each disabled patron; exceptions will be made for families with young children.
- If you wish to switch your companion, please bring the old companion wristband to the Access Center to be reissued.
Service animals are permitted throughout the festival grounds; however, this does not include emotional support animals, therapy animals, or companion animals. Only legitimate service animals will be allowed within the festival footprint. Pets are not allowed and will be turned away.
If you are bringing a service animal, make sure to check in at the closest ADA Access Center for registration. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.
- All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
- Service animals must be housebroken and should use the service animal relief area.
- Anyone bringing an animal will be responsible and liable for any damage or injury caused by the animal.
- All animals should have legally required vaccinations that may be checked.
EDC Orlando provides an accessible viewing area for each stage. To gain access, please check in and pick up your wristband at the Access Center.
Accessible Viewing Area Policies:
- Companions may be asked to stand if capacity is reached.
- These are non-smoking areas.
- Patrons are not allowed to save spots.If a guest is not present for more than an hour, their area will be given to another disabled guest.
All public restroom areas, ATMs, and concession stands are accessible to our patrons with disabilities. Please see your festival map for locations, or contact the nearest staff member for assistance.
Effective Communication Requests
To request ASL interpretation for any performance, as well as closed captioning, braille/large font print, guided tours, and/or other forms of effective communication, please contact us. Requests must be made no later than 30 days before the event to allow for sufficient processing time.
First aid locations are offered throughout the venue. Please refer to your festival map, or contact the nearest staff member. Festival event staff have been trained in proper emergency preparedness.
If you have any questions, suggestions, or comments about accessibility at this or other Insomniac events, please contact us. We are committed to continually improving the festival experience for our Headliners with disabilities.